Contact Management

Nurture Your Audience, Grow Your Business

A brief overview of how to manage your contacts by using the all in one crm software from DirectLync

Increase sales opportunities by easily managing key customer relationships. DirectLync keeps contacts organized and stores important information about your customers as you lead them through your sales pipelines from the all-in-one CRM.

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What Does CRM Stand For? 

CRM stands for customer relationship management. The best CRM tools for small businesses make it easy to identify, segment, and nurture your audience to help improve the customer experience and improve your bottom line.

An all-in-one CRM platform helps your team improve every customer interaction along the sales pipeline to enhance customer satisfaction. Make the most of your customer information and discover more opportunities for sales success.

A screenshot of how tasks will appear in the all in one crm software from DirectLync

Organize & Segment

Easy to use CRM

DirectLync makes it easy to segment your audience and manage customer interactions. Placing your contacts into specific groups based on data from behavior, activity, and demographics allows you to target segments that are most relevant to your marketing communications and sales efforts. Create tailored marketing campaigns to engage your audience.

Deeper Audience Insights

Success starts with understanding your audience

Increase sales opportunities by leveraging relationships with new and existing customers when you gather, store, and analyze important data with DirectLync's all-in-one CRM.

Record of a customer that is present on DirectLync's all in one CRM
Contact Record

Contact records organize all necessary data of a customer or lead allowing your team to track engagement with your business through automatic activity monitoring in real time.

contact manager activity
Understand how contacts engage with your brand

With activity tracking as part of your CRM system, you can monitor how and when a contact engages with your brand online. View engagement data from email marketing, social media, and form submissions while gaining insight into key opportunities with individual contacts.

easily add contacts
Easily Import Contacts

Quickly add new customers to your contact lists from any page within DirectLync. Migrating contacts from another CRM system or database? Upload pre-existing lists and data in bulk to streamline the process and mitigate any downtime.

A screenshot of the content manager from the all in one crm software from DirectLync

Increased Opportunities For Success

CRM Business Solutions

Our sales tools allow you to track and capitalize on key opportunities to engage your audience, convert leads to sales, and drive revenue. The best CRM for startups and small businesses helps your team do their job better. 

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Do more with DirectLync

The all-in-one CRM can truly do it all. Our CRM business solutions can help you nurture your audience and improve the sales pipeline thanks to:

Customizable Stages

Customize your customer journey to your team's needs with an editable sales pipeline

Marketing Dashboard

A snapshot view of how marketing efforts impact your contact manager

Sales Dashboard

A snapshot view of financial opportunity stages, tasks, and contact data

Advanced Filters

Execute contact searches with detailed precision when you use advanced filters

Merge Contacts

Keep your CRM clean when you merge duplicate contact records

Child Groups

Get granular with your segmentation by adding groups within your groups

Customizable View

A customizable dashboard allows you to view your data your way

Upload & Store Files

Centralize the documents that matter most to your team's success


Organizations lets you add businesses and their information to your DirectLync contact manager

CRM Tools For Small Business

When looking for the right CRM tool for your small business, it can be tempting to simply look up the top 10 CRM softwares and go from there. But not all CRM tools for small businesses are created equal.

Not only do you need a holistic all-in-one CRM, but you need to make sure it's easy to use. An intuitive system allows your team to begin using CRM solutions right away so your business can begin experiencing the benefits.

Invest in the all-in-one CRM solution your employees will want to use.